Terms & Conditions

These Terms and Conditions of Sale (the "Terms") govern your access to and use of the website www.partloop.mt (the "Website") and all purchases of products and services from Loop Chain Technologies Limited (the "Company", "PartLoop", "we", "our", or "us").

By accessing the Website, creating an account, placing an order, or purchasing products through the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy and any other applicable policies published on the Website.

If you do not agree with these Terms, you must refrain from using the Website and our services.

1. Company Information

Loop Chain Technologies Limited

Company Registration Number: C113268

VAT Number: MT32328126

2. Definitions

• Account — a registered customer account on the Website.
• Buyer, Customer, or User — any individual or legal entity purchasing Products from the Company.
• Contract — the legally binding agreement formed between the Customer and the Company following acceptance of an order.
• OEM Parts — parts manufactured by, or on behalf of, the original vehicle manufacturer.
• Aftermarket Parts — replacement parts manufactured by third-party manufacturers.
• Used Parts — pre-owned automotive components that have previously been installed or used.
• Products — all automotive parts, accessories, and related products offered for sale on the Website.
• Website — www.partloop.mt and any related online services.

3. Scope of Services

The Company operates an online store offering:

• Used OEM automotive parts;
• New OEM automotive parts;
• New aftermarket automotive parts;
• Automotive accessories;
• Related products and services.

All Products sold through the Website are sold directly by Loop Chain Technologies Limited.

4. Eligibility

By using the Website, you represent and warrant that:

• You are at least eighteen (18) years of age or otherwise possess legal capacity under Maltese law;
• You are legally capable of entering into binding contracts;
• All information supplied by you is accurate and complete;
• You will comply with all applicable laws and regulations.

Where purchases are made on behalf of a company or other legal entity, you confirm that you have authority to bind that entity.

5. Customer Accounts

Customers may create an Account to facilitate purchases and access certain Website features. You are responsible for:

• Maintaining the confidentiality of your login credentials;
• Restricting access to your Account;
• Ensuring that your registration information remains accurate and up to date;
• All activity conducted under your Account.

The Company reserves the right to suspend or terminate any Account at its sole discretion, including where:

• False information has been provided;
• Fraudulent or unlawful activity is suspected;
• These Terms have been breached;
• The security or integrity of the Website is compromised.

6. Intellectual Property

Any content published by the Company, including but not limited to text, images, logos, product descriptions, software, databases, website design, and trademarks and trade names, may be protected by copyright, trademark, database rights, and other intellectual property laws.

Any unauthorised use, reproduction, modification, distribution, copying, or exploitation of such content is strictly prohibited and may result in legal action.

7. Product Information

The Company endeavours to ensure that all information published on the Website is accurate, complete, and up to date. However, the Company makes no warranties or representations, whether express or implied, regarding:

• The accuracy of product descriptions;
• Vehicle compatibility;
• Product photographs;
• Product specifications;
• Availability of Products.

Product images are for illustrative purposes only and may not accurately represent the condition, colour, or included accessories.

Customers are solely responsible for verifying compatibility before purchase using:

• Vehicle registration details;
• Vehicle Identification Number (VIN);
• Chassis number;
• OEM reference numbers;
• Manufacturer specifications.

The Company accepts no responsibility for incompatibility arising from incorrect information supplied by the Customer.

8. Used Parts Disclaimer

You acknowledge and agree that all used car parts, salvage parts, or parts where defects or faults are expressly indicated are sold strictly on an "as is" and "with all faults" basis.

You understand that used parts:

• Are pre-owned;
• May exhibit wear and tear consistent with age and prior use;
• May contain cosmetic defects;
• May contain defects, whether known or unknown;
• May contain latent defects that are not discoverable upon reasonable inspection.

9. Disclaimer of Warranties

To the fullest extent permitted by law, the Company expressly disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including but not limited to:

• Merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Freedom from latent defects;
• Compatibility with a specific vehicle.

Nothing in these Terms excludes, restricts, or limits any rights that consumers may have under mandatory provisions of Maltese law or European Union legislation.

10. Latent Defects

The Company shall not be liable for any loss, damage, cost, or expense arising directly or indirectly from any latent defect in any Product.

For the purposes of these Terms, a latent defect means a defect that:

• Could not reasonably have been identified at the time of sale;
• Becomes apparent only after installation or use;
• Exists despite reasonable inspection.

The Customer acknowledges and accepts the risks associated with purchasing used automotive parts.

11. Prices

All prices displayed on the Website:

• Are expressed in Euro (€);
• Include VAT where applicable;
• Exclude shipping costs unless otherwise indicated;
• May be changed without notice.

The total amount payable, including shipping charges and taxes, will be shown before checkout.

In the event of pricing errors, the Company reserves the right to:

• Cancel the order;
• Refuse the transaction;
• Issue a refund.

12. Orders and Formation of Contract

An order submitted through the Website constitutes an offer by the Customer to purchase the relevant Product. Following submission of an order, the Customer will receive an acknowledgement email confirming receipt.

A legally binding Contract is formed only when:

• Payment has been successfully authorised; and
• The Company confirms dispatch or acceptance of the order.

The Company reserves the right to reject, suspend, or cancel any order where:

• The Product is unavailable;
• Payment cannot be processed;
• Fraud or misuse is suspected;
• Incorrect pricing has been displayed;
• These Terms have been breached.

13. Payment

Payments are processed securely via Stripe and any other payment methods made available on the Website.

Accepted payment methods may include:

• Credit cards;
• Debit cards;
• Apple Pay;
• Google Pay;
• Other payment methods supported by Stripe.

By submitting payment information, you confirm that:

• You are authorised to use the selected payment method;
• The payment details provided are accurate.

The Company does not store full payment card details. Payments processed by Stripe remain subject to Stripe's own terms and privacy policies.

14. Delivery

The Company may use third-party couriers and logistics providers. Delivery times are estimates only and are not guaranteed.

The Company shall not be liable for delays caused by:

• Courier companies;
• Customs authorities;
• Supply shortages;
• Public holidays;
• Force majeure events;
• Incorrect delivery details provided by the Customer.

Risk in the Products passes to the Customer upon delivery. Ownership remains with the Company until payment has been received in full.

15. Inspection of Goods

Customers must inspect all Products immediately upon delivery.

Any claims concerning missing items, incorrect items, shipping damage, or visible defects must be reported to info@partloop.mt within forty-eight (48) hours of delivery.

Failure to notify the Company within this period may affect the processing of claims.

16. Right of Withdrawal

Consumers may exercise their statutory right of withdrawal within fourteen (14) calendar days from receipt of the Products without giving any reason. To exercise this right, Customers must notify the Company in writing at info@partloop.mt.

Returned Products must be sent back within fourteen (14) days from the date of notification. Unless otherwise agreed, the Customer shall bear the direct cost of returning the Product.

If the Customer fails to exercise this right within the prescribed period, the Products shall be deemed accepted as received.

17. Conditions for Returns

Returned Products must:

• Be complete;
• Include all supplied components;
• Be returned in appropriate packaging;
• Be in substantially the same condition as received.

Returns may be rejected where:

• The Product has been installed;
• The Product has been altered or modified;
• Damage results from misuse;
• Essential components are missing.

18. Liability

The Company, including its directors, officers, representatives, employees, and agents, shall not be liable for any direct loss, indirect loss, consequential loss, special damages, loss of profits, loss of business, loss of revenue, loss of data, vehicle downtime, labour or installation costs, or any other intangible losses, arising from:

• Use of, or inability to use, the Website;
• Use of any Product;
• Any latent defect;
• Conduct or services provided by third parties;
• Unauthorised access to systems;
• Website interruptions.

This limitation applies whether liability arises in contract, tort (including negligence), strict liability, or otherwise.

To the fullest extent permitted by law, the Company's total liability shall never exceed the purchase price actually paid for the specific Product giving rise to the claim.

Nothing in these Terms excludes liability for fraud, wilful misconduct, death, or personal injury caused by negligence where such liability cannot legally be excluded.

19. Website Availability

The Company provides no warranty or representation regarding uninterrupted access to the Website. The Company reserves the right to suspend, terminate, modify, or restrict access to any part of the Website at any time and without notice.

20. Third-Party Links and Services

The Website may contain links to third-party websites or services. The Company:

• Does not guarantee the accuracy, relevance, or completeness of third-party content;
• Does not endorse any opinions expressed on third-party websites;
• Accepts no responsibility for third-party products or services.

The inclusion of any link does not constitute endorsement or recommendation.

21. Privacy and Data Protection

The Company is committed to protecting your privacy. The collection and processing of personal data are governed by:

• The General Data Protection Regulation (EU) 2016/679 (GDPR);
• Applicable Maltese legislation;
• The Company's Privacy Policy.

By using the Website, you consent to such processing insofar as necessary to fulfil contractual and legal obligations.

22. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations resulting from circumstances beyond its reasonable control, including:

• Natural disasters;
• War;
• Strikes;
• Government restrictions;
• Power failures;
• Internet outages;
• Transportation disruptions;
• Supply-chain interruptions.

23. Termination

The Company reserves the right to suspend or terminate access to the Website and its services immediately where:

• These Terms are breached;
• Fraudulent activity is suspected;
• Payment obligations are not fulfilled;
• Website security is threatened.

Termination shall not affect any rights or obligations accrued prior to termination.

24. Severability

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

25. Waiver

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of any rights.

26. Amendments

The Company reserves the right to amend these Terms at any time. Updated versions shall be published on the Website and shall take effect immediately upon publication unless otherwise stated. Continued use of the Website constitutes acceptance of the revised Terms.

27. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Malta. The courts of Malta shall have exclusive jurisdiction over any dispute arising under these Terms, without prejudice to any mandatory rights available to consumers under Maltese or European Union law.

Contact Information

For questions about these Terms and Conditions, please contact us:

Loop Chain Technologies Limited Trading as PartLoop.mt Email: info@partloop.mt WhatsApp: +356 7980 0200