Privacy Policy

Last updated: January 20, 2026

1. Introduction

Loop Chain Technologies Ltd, operating as PartLoop.mt, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when using our services:

  • Name and contact information (email, phone number)
  • Delivery address
  • Payment information (processed securely through third-party providers)
  • Vehicle information (make, model, year) for parts compatibility
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on the website
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Provide customer support
  • Send promotional materials and updates (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist with payment processing, shipping, and website hosting
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for accounting and legal purposes.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@partloop.mt.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Malta. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Loop Chain Technologies Ltd Trading as PartLoop.mt Email: info@partloop.mt WhatsApp: +356 7980 0200

Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly. If you have any questions about how we use your information, please don't hesitate to contact us.