Help Center

Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 14 days of receiving it, subject to the conditions below.

Eligible for Return

  • Item is unused and in its original packaging.
  • Item is in the same condition as when it was received.
  • Return is requested within 14 days of delivery.
  • Proof of purchase (order number or receipt) is provided.

Not Eligible for Return

  • Electrical components that have been installed or tested.
  • Custom-ordered or special-order parts.
  • Items that show signs of use, damage, or modification.
  • Items returned after the 14-day return window.

How to Return

  1. Contact Us — Reach out to our support team via WhatsApp at +356 7980 0200 to initiate a return.
  2. Get Authorization — We will provide a Return Merchandise Authorization (RMA) number and return instructions.
  3. Package & Ship — Securely package the item in its original packaging and ship it back to us. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  4. Receive Refund — Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method.